RENTAL POLICY
General Information
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All rates are in Canadian dollars.
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GST (Goods and Services Tax), PST (Provincial Sales Tax where applicable), and gasoline are not included in the rental rates.
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You must pay the deposit in order to guarantee a reservation.
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Please review your confirmation carefully.
Cancellations
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Renter agrees to provide Kumbaya Boat Rentals with (30) days cancellation notice for a 5% Administration fee of the deposit.
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Between 3 days and 29 Days, the renter agrees to pay 50% of the deposit.
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A (48) hour's notice will result in a 50% charge of the total rental charge and a (no show) will pay Kumbaya Boat Rentals 100% of the rental fee.
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No refund is given due to weather conditions (rain, high winds, etc.) during a rental. Kumbaya Boat Rentals cannot be held responsible for weather conditions or issues.
Pick-up and Return Policy
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Boats must be picked up and returned by the times specified at the time of booking (open by appointments only 7 days/week).
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All pick-up and drop-off times have to be kept. A late fee of $75.00 per half hour will be charged for late drop-offs by the customer, and the same will apply for late pick-ups unless we are notified 24 hours prior to the rental.
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Your total rental balance is due on the rental start date and will be charged to the (your) credit card provided to us with your reservation.
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A pre-authorized damage deposit is required for PWC and fishing boats: Damage deposits are subject to the Owner's specified amount.
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The cardholder must be present to sign all charges for the rental.
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All PWCs must be lake tested before a damage deposit refund will be issued. This is done within 48 hours of returning the PWC.
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All persons who like to drive the vessel need to initial our safety checklist.
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Boats are filled with gas when rented and must be returned in the same state it was picked up in.
Reservation Policy
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Reservations must be made for rentals of one full day or more for the special rates to apply.
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A 20% deposit is required when making any reservation.
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The minimum rental age is 25, with a valid driver’s license. Changes to reservations (extending or upgrading) may be made at any time, subject to availability.
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Kumbaya strives to provide the boat requested by the client, but from time to time, uncontrollable circumstances may arise, and Kumbaya reserves the right to substitute a comparable boat.
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If no boat is available, a refund will be granted.
Payment Methods
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Visa
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Mastercard
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Interac
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